The customer journey

Us Recruiters love to code things as black or white in the sea of grey in which we live. So when it comes to our existing clients it’s hardly surprising that we have two categories. Not a client. And, a client.


In this episode we break down the customer journey from prospect, to repeat customer to brand ambassador- aka- those clients that will shout about you from the rooftops, and how you as a recruiter can actually impact how those relationships develop. It’s a little bit of marketing sprinkled into your business development strategy, which is how we like it.

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