Use automation to create consistency, improve follow up and remove low-value manual work without creating noise in the system.
This three part course shows where automation genuinely adds value, how to pick the right workflows, and how to roll out changes so the team adopts them. The focus is practical automation that supports behaviour change and genuinely helps save you precious time and support your performance.
Clear criteria for identifying repetitive, high-impact tasks that should be automated and what to avoid so automation improves outcomes rather than creates noise.
Hands on examples of triggers and alerts that prompt timely action, and real world automations you can copy into your system.
A staged rollout plan and change management guidance so automation sticks and does not get ignored or resisted by consultants.
3 x 1 hour sessions, with coursework and activities to support with embedding what you have learnt.
