On-Demand Courses:

Retained
Search Course

Build and deliver a retained offering that stands up commercially and creates predictable, premium outcomes.

Overview

Retained search is treated as an elevated offering, not a pricing trick. This course shows you how to define a credible retained product, pitch it with clarity and deliver it with a disciplined delivery model and account management. The emphasis is on process, expectation setting and protecting margin through superior service.

What this course covers

Defining your retained offering

What a retained product needs to include so clients take it seriously, and how to package delivery materials and pitch documents.

Pitching and winning retained work

Structure a retained pitch conversation, present value before fees and handle the common objections that derail retained.

Delivery and account management

A delivery blueprint for retained work: milestones, communication, risk management and post placement account work that keeps clients returning.

Course Breakdown

3 x 1 hour sessions, with coursework and activities to support with embedding what you have learnt.

Developing your offering
What a retained offering needs to include, how to differentiate it from contingent services and how to prepare the pitch and delivery materials that sell higher value.
Pitching and winning
Practical structure for retained pitches, expectation setting, handling objections and what good candidate presentation looks like in retained engagements.
Delivery and account management
A step-by-step delivery plan with milestones, communication templates and an account plan to maintain control, manage risk and protect retention after placement.

Get team wide access to this course as well as 60 others in our On-Demand Offering

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