In this episode, Ez Khan breaks down the habits that set consistent, high-performing recruiters apart from the rest. Drawing from his experience training over 3,000 recruiters, Ez reveals what truly drives performance in today’s recruitment landscape — and it’s not just about skill. From structure and KPIs to the power of phone conversations, this episode will challenge how you think about BD and help you build a system that actually works.

Key Takeaways:

1. Structure drives consistency — Top billers plan their weeks in advance and avoid reactive BD. They know exactly who to follow up with and when.
2. KPIs keep you accountable — The best recruiters track meaningful metrics based on their own performance history, not someone else’s benchmarks.
3. The phone still wins — Influence happens in conversation, not in your inbox. Top recruiters build relationships by picking up the phone.
4. Volume isn’t everything — Consistent, strategic BD outperforms sporadic, high-volume activity every time.
5. Mindset matters — High performers treat BD as a skill to enjoy and master, not something to fear or avoid.

Join the upcoming free webinars for agency leaders:
– How Agency Owners Can Leverage Offshore Support (Nov 13)  https://humescope.com.au/webinars/ea-webinar/

– 4 AI Workflows Every Agency Should Steal (Nov 14) https://humescope.com.au/webinars/ai-webinar/

In this episode, Ez Khan breaks down exactly how recruiters and agency leaders can use AI to reclaim hours every week without compromising quality. Forget the hype — this is about real workflows that save time, increase accuracy, and free you up to focus on high-value BD and client work.

Ez shares how his own team at Hume Scope integrated AI into daily operations, from client meetings to proposals, and how those changes have transformed productivity.

Key Takeaways

1. AI is only as smart as your process. Integrate it into your systems (not random tools) to avoid chaos and protect your data.
2. Automate repeatable workflows. Learn how Ez saves five hours weekly by using AI to turn client meeting transcripts into ready-to-send proposals.
3. Use AI for accountability. From follow-ups to proposal tracking, automation helps you stay consistent without mental overload.
4. Focus on internal data. The best outputs come from your own proposals, past client comms, and agency insights — not from generic internet data.
5. Calculate ROI clearly. When you save hours per person per week, multiply it by their hourly rate — the impact becomes massive.

If you’ve been curious about how to apply AI in recruitment without losing the “human” touch, this episode is a must-listen.

👉 Subscribe to The Recruitment Edge for more weekly insights, and don’t miss our upcoming free webinar “4 AI Workflows Every Agency Should Steal.” 

Click here to register: https://humescope.com.au/webinars/ai-webinar/

In this episode of The Recruitment Edge, Ez Khan cuts through the noise around AI in recruitment. Every week, there’s a new platform claiming to automate half your desk. But what’s real, what’s hype, and where should recruiters actually focus? Ez shares what he’s seeing across agencies, what tasks AI should take off your plate, and what must remain human if you want to stay relevant and profitable in 2025 and beyond.

Key Takeaways:

1. AI isn’t replacing recruiters, it’s replacing inefficiency. The best recruiters will use AI to scale output, not substitute effort.
2. Speed and precision are the real wins. Automating admin tasks like interview notes, job ads, and market research can save hours per week.
3. Don’t automate influence. Human connection, persuasion, and trust remain the core drivers of recruitment success.
4. Start small, but be strategic. Map your workflow before diving into tools. Choose one process AI can meaningfully improve.
5. Adoption beats automation. AI only works if your team embraces it with the right training, QA checks, and consistent feedback loops.

If you found this valuable, follow The Recruitment Edge with Ez Khan on Spotify or Apple Podcasts, and share it with a recruiter who needs to hear this.

Here’s how to take it further. Join the BD Business Accelerator, where we turn strategy into action and help recruiters build consistent, scalable BD systems. Send Ez a message at ez@humescope.com.au

And don’t miss our free upcoming webinars:
– 4 AI Workflows Every Agency Should Steal: Click here for more info
– How Agency Owners Can Leverage Offshore Support: Click here for more info

Both sessions dive deeper into how to streamline your processes, boost performance, and grow profitably in 2025 and 2026.

Are you struggling to secure client meetings that actually lead to business? You’re not alone.

In this episode of The Recruitment Edge with Ez Khan, I talk about one of the most overlooked skills in recruitment: mastering the art of setting client meetings.

📊 Most recruiters in Australia are meeting with less than 15 clients per year. I discuss why that’s hurting your desk performance and how you can fix it fast.

You’ll discover:

• Why the “coffee catch-up” approach no longer works
• How to pitch meetings that clients can’t say no to
• Real-world examples of what creates perceived value for prospects
• How to use market insights to secure meetings (without sounding salesy)

👉 Whether you’re a new recruiter or a seasoned BD pro, this episode will help you approach business development with a clear, client-first mindset.

if you’re keen to level up your results, the BD Business Accelerator is my go-to program for recruiters and leaders who want to make BD actually work. Shoot me a message at ez@humescope.com.au if you want to learn more