Leadership Course

Next Intake: Friday 15th August 2025

Great teams are built by great leaders.

Things you'll enjoy in this course

Live Sessions

4 x 1.5 hour live Zoom sessions for interactive group learning

1-2-1 Support

Unlimited 1-2-1 Support outside of live session time

Templates

Over 15 Templates & resources to support your learning

Provide your existing & new leaders with everything they need on their leadership journey

Are you tired of leadership courses that feel… well, generic?

You’ve probably sat through programmes packed with lofty theories and academic concepts, but short on real-world application for the fast-paced, high-pressure world of a recruitment agency. We know that frustration.

At Hume Scope, we’re different. Our leadership training is built by recruiters, for recruiters. We strip away the jargon and focus purely on practical, actionable strategies you can implement tomorrow. No more wondering how to apply abstract ‘concepts’ to your billing team or navigate specific agency challenges.

We give you relevant, on-the-ground tools to truly lead, motivate, and grow a high-performing recruitment team that delivers tangible results. It’s leadership, but finally in your language.

Who is this course for?

Suitable for any current, new or aspiring Leader in your business looking to develop their leadership skills.

Cost $1,595 +GST per person

Course Breakdown

4 live online sessions over 4 weeks, with additional coursework and activities to support your leaders with embedding what they have learnt.

Session 1: Creating Structure & Accountability

Who is it for: This session is for leaders who are noticing gaps in structure and accountability within their team. If you’re looking for essential frameworks and practical strategies to build a high-performing team that consistently stays focused on goals and avoids reactive leadership, this session is for you.

What We’ll Cover: In “Leadership Course Pt 1: Creating Structure & Accountability,” we’ll teach you to implement a proven roadmap for consistent team performance.

We’ll explore:

Implementing a Performance Roadmap: How to put in place a clear framework for team success, covering effective planning, regular reviews, and relevant Key Performance Indicators (KPIs).
Productive Meetings: Strategies to make your team meetings truly impactful, driving action and engagement rather than just consuming time.
Avoiding Reactive Leadership: Learn techniques to get ahead of potential issues, ensuring your team stays focused on targets and performance before any dips occur.
Building a Goal-Focused Team: How to foster an environment where accountability is embedded and team members are consistently aligned with objectives.

Key Takeaways:

A clear framework for implementing robust team structure and accountability.
Skills to conduct highly productive meetings that drive results.
Strategies to proactively manage team performance and avoid a reactive leadership approach.

Session 2: Performance Management/Conflict Resolution/Ratios & Tracking

Who is it for: This session is crucial for billing leaders focused on optimising team output and fostering a high-performing, harmonious environment. If you want to get to grips with effective performance management, confidently resolve conflicts, and use data to achieve results, this session is for you.

What We’ll Cover: In “Leadership Course Pt 2: Performance Management, Conflict Resolution & Ratios,” we’ll cover essential strategies to lead your team effectively.

We’ll explore:

Understanding Underperformance & Mindset: Understand the ‘why’ behind underperformance, exploring its real costs to the business (e.g., lost revenue, impacted client relationships, affected culture), and how to shift your mindset towards seeing potential.
Effective Performance Conversations: Learn how to coach effectively and deliver feedback. Understand how to conduct data-driven feedback sessions, use positive reinforcement to build confidence, and work out the root cause of underperformance (often a lack of confidence, not capability).
Proactive Management & Continuous Feedback: Move beyond annual reviews to implement continuous feedback strategies (including 121s and KPIs) and use metrics to monitor performance proactively, identify trends, and inform strategic decisions.
Formal Performance Enhancement Plans (PEPs): Understand when and how to introduce PEPs as a structured opportunity for improvement, ensuring a clear process and timeline as a last resort.
Conflict Resolution: Understand why conflict resolution matters (avoiding toxic impact, building trust, enhancing collaboration), its common causes in recruitment teams, and how to apply the 4-step “EARL” framework (Explore, Acknowledge, Refocus, Lead) to turn disputes into opportunities for growth and stronger relationships.

Key Takeaways:

A clear framework for managing individual performance with clear, data-backed conversations.
Techniques to proactively address underperformance and foster a culture of confidence and accountability.
Skills to effectively resolve interpersonal conflicts, enhancing team cohesion and productivity.
A plan for using metrics to drive continuous improvement and strategic leadership.

Session 3: Time Management For Billing Leaders

Who is it for: This session is specifically designed for billing leaders who are constantly juggling high demands and feeling the pressure of a packed schedule. If you’re looking for practical, actionable strategies to reclaim your time and effectively balance your billing targets with your vital team leadership responsibilities, this session is for you.

What We’ll Cover: In “Leadership Course Pt 3: Time Management For Billing Leaders,” we’ll focus on optimising your most valuable asset: time.

We’ll explore:

Analysing Your Current Schedule: How to break down your existing weekly routine to pinpoint time-drains and hidden inefficiencies.
Strategic Time Reclamation: Simple, yet powerful, techniques designed to free up around 30% of your week.
Dual Focus Mastery: Gain the bandwidth needed to effectively concentrate on both hitting your individual billing targets and providing the leadership your team needs.

Key Takeaways:

A clear understanding of where your time truly goes each week.
Actionable strategies to save significant hours, boosting your productivity.
The ability to effectively balance your personal billing and team leadership duties.

Session 4: Hiring for your team & Career pathways

Who is it for: This session is specifically designed for leaders who are serious about strengthening their team. If you’re looking to consistently attract top-tier consultants and build clear, motivating career pathways for your team’s long-term success, this session is for you.

What We’ll Cover: In “Leadership Course Pt 4: Hiring for Your Team & Career Pathways,” we’ll focus on strategic team growth.

We’ll explore:

Attract High-Performers: Master the strategies for bringing top talent into your team.
Seamless Onboarding: Ensure new hires integrate quickly and effectively, setting them up for success.
Identify & Bridge Skill Gaps: Pinpoint areas for development and create targeted training plans.
Develop Clear Career Pathways: Design compelling succession plans that foster individual growth and secure your team’s future.

Key Takeaways:

Actionable insights to attract and retain top recruitment talent.
A framework for developing impactful career paths within your team.
Insights to build a more capable, engaged, and future-ready recruitment team.

Your Trainers

Developing recruiters of the future

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Download Course Brochure

Download our brochure here or contact us here and we will give you a call!

Next Intakes

If you would like to enquire about future dates, please get in touch!

Success Stories

Our Clients

We consider ourselves lucky to partner with some of Australia’s leading recruitment agencies.

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