Retained Search Course
Next Intake: Weds 3rd September 2025
Helping recruiters move away from contingent chaos and towards a model where their value is recognised and rewarded.

Things you'll enjoy in this course
Live Sessions
3 x 1 hour live Zoom sessions for interactive group learning
1-2-1 Support
Unlimited 1-2-1 Support outside of live session time
Templates
Over 10 supporting templates & documents provided
Learn the art of retained recruitment
Imagine having greater control over your time, prioritising high value work, and ensuring you get paid for every role you take on. That’s the power of retained recruitment.
Our Retained Recruitment Course is designed to help you build a structured retained model that delivers consistent revenue, fosters stronger client partnerships, and achieves higher-quality outcomes. You’ll learn to confidently pitch retained solutions, create compelling collateral, and deliver a process that truly sets you apart.
Who is this course for?
This course is ideal for Recruiters & Leaders who are ready to move beyond contingent recruitment and implement a strategic approach where your expertise is valued and guaranteed.
Cost $1,195 +GST per person (3 Sessions)
Course Breakdown
3 x 1 hour live online sessions, with additional coursework and activities to support with embedding what you have learnt.
Session 1: Developing Your Unique Retained Offering
- Date: Wednesday 3rd September
- Time: 11:00am (Melbourne/Sydney)
Who is it for: This session is for recruiters looking to gain greater control over their desk and time. If you want to prioritise high-value work, provide a premium service to your clients, and develop a structured retained model that ensures revenue consistency, stronger client partnerships, and higher-quality outcomes, this session is for you.
What We’ll Cover: In “Retained Recruitment Pt 1: Developing Your Unique Retained Offering,” we’ll equip you to build a robust retained model tailored to your business.
We’ll explore:
- Breaking Down Your Current Model: A deep dive into your existing recruitment processes to identify opportunities for enhancement.
- Establishing a Client-Centric Retained Offering: How to create a retained service based on genuine customer needs, leveraging and building upon your existing service strengths.
- Workshop Your Premium Positioning: A practical workshop to define your step-by-step process for positioning retained recruitment as a premium, high-value service.
Key Takeaways:
- A clear understanding of how to restructure your recruitment approach for greater control.
- The ability to develop a unique retained offering that meets market demand.
- Practical steps to position retained services as a premium solution, attracting better clients and roles.
Session 2: Pitching & Winning Retained Work
- Date: Wednesday 10th September
- Time: 11:00am (Melbourne/Sydney)
Who is it for: This session is for recruiters eager to elevate their client partnerships and secure more high-value, retained roles. If you want to confidently pitch, differentiate your services, and overcome objections to win exclusive business, this session is for you.
What We’ll Cover: In “Retained Recruitment Pt 2: Pitching & Winning Retained Work,” we’ll focus on equipping you with the strategies and tools to convert more opportunities into retained success.
We’ll explore:
- Compelling Pitch Materials: How to craft powerful and persuasive pitch documents using proven templates that resonate with clients.
- Building Marketing Collateral: A live demonstration on how to create effective marketing materials specifically for retained search, showcasing your unique value proposition.
- Overcoming Objections: Strategies to confidently address common client objections and effectively position the significant benefits of retained recruitment.
Key Takeaways:
- The ability to create impactful pitch materials that secure retained mandates.
- Practical skills in developing compelling marketing collateral for exclusive work.
- Confidence in handling objections and articulating the value of retained recruitment.
Session 3: Delivering on a Retained role & Account Management
- Date: Wednesday 17th September
- Time: 11:00am (Melbourne/Sydney)
Who is it for: This session is for recruiters who want to excel in retained search. If you’re keen to move beyond simply winning retained mandates and instead deliver exceptional results that build lasting client relationships and secure repeat business, this session is for you.
What We’ll Cover: In “Retained Recruitment Pt 3: Delivering on a Retained Role & Account Management,” we’ll focus on turning your retained wins into long-term client success.
We’ll explore:
- Successful Retained Search Delivery: Understand the key elements for effectively executing retained projects, from initial search strategies to seamless communication throughout the process.
- Building Client Confidence: Learn how to manage client expectations, provide transparent updates, and demonstrate consistent value that solidifies their trust in your service.
- Securing Long-Term Commitment: Practical strategies for fostering strong, enduring client relationships that lead to repeat business and deeper partnerships.
Key Takeaways:
- A clear roadmap for delivering high-quality retained search projects efficiently.
- Techniques to build deep client trust and manage expectations effectively.
- Strategies for transforming successful placements into long-term client accounts and repeat business.

Your Trainers
Developing recruiters of the future

Ez Khan
Founder
ez@humescope.com.au
0423 332 009

Lucy Whale
Director
lucy@humescope.com.au
0478 099 661


Weds 3rd September 2025 Intake
Live Session Dates: 3 Sept, 10 Sept, 17 Sept
Next Intakes
If you would like to enquire about future dates, please get in touch!
Success Stories

Our Clients
We consider ourselves lucky to partner with some of Australia’s leading recruitment agencies.

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